Issues

Having some issues with my new video camera... First off it films great, the picture itself is 10 times better and it picks up sound beautifully... The issue I was having was uploading it to my laptop, after two hours I found a way to upload it without following the directions that it was telling me to do... However the issue now is that the video itself wont edit with my software and I can't use the cameras software because I uploaded it by not following its instructions... so now here I am frustrated on what I should do next... Because when I follow its instructions the windows that should be popping up to take me to the next file, does not pop up, instead something completely different pops up, and I have no instructions on where to go from there... Wow, I was so excited when we got a new video camera to record higher quality videos for our vlogs on YouTube, and now I just want to go back to using my camera phone... :( Any suggestions on what I should do, our laptop is DY and our new Video Camera is a Everio) Any help would be greatly appreciated...
Thanks for Reading!

-Ioanna and Raven
Pique Season Cuisine
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